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Cloud Managed Services Group, Inc.

Our managed IT services are designed to relieve the pressure and stress of managing your own business systems and protect your digital assets. With the comprehensive coverage available to you through our “Cloud Protection” your business gets 24/7 monitoring, remote support, managed data services, HIPAA audits and much more. We greatly minimize the digital risks that come with running a business. Cloud Managed Services Group provides many different levels of service that offer your business flexibility in choosing a program that is the best solution for your needs.

Cloud Managed Services Group supports the software that runs your business

Case Studies

Capital City Services

Capital City Services was established in 1978, serving the Richmond...

Dominion Women’s Health

Dominion Women’s Health has 3 clinical locations...


  • 5 out of 5 - I just told my Univ of Richmond roommate from 40 years ago about your service last night. I told her she needs to do your maintenance service and use you whenever she needed repairs or other problems. Mike and I feel like we have benefited so much from your service. Your personnel are always personable and informed about computer problems. Emma did a great job for us. Thank you so much!
    B. Murphy
  • 5 out of 5 - EVERY TIME you guys steps up to is timely, effective, and very courteous. EVERY TIME.
    Advanced Enviro Solutions
  • 5 out of 5 - Thanks for the quick fix to a sticky problem! You guys jumped on this and exceeded expectations. Thanks!!!!
    Choice Entertainment
  • 5 out of 5 - Great service and good summary documentation about the case.  Thanks!
    Bench Inc.
  • 5 out of 5 - Nicholas is my tech rep - and does a great job.  He works effectively to understand the "layman's explanation" of the issues and targets possible effective solutions quickly.  Thanks for the great job.
    S. McElgunn
  • 5 out of 5 - All the guys we work with [at Cloud Managed Services Group] are great!
    Bon Air Hearth, Porch, and Patio
  • 5 out of 5 - I appreciate what I consider a quick reply and fine assistance by Cloud. Thanks much.
    K. Lowrey
  • 5 out of 5 - Outstanding support as usual. Quickly diagnosed the problem and resolved the issue. I was informed as to what the problem was and what was being done to resolve it. The professionalism shown by all Cloud associates to solve the problem is always exceptional and appreciated. WELL DONE!
    F. Robertello
  • 5 out of 5 - Cloud was very helpful on keeping me updated on my 2 computers. Seemed to go the extra mile to fix them.
    Plaid Racquet
  • 5 out of 5 - Techs did a super job resolving all the issues. You guys ROCK.
    K. Somers
  • 5 out of 5 - You provide great service and to a non techie like me, you are a necessity.
    B. Hague
  • 5 out of 5 - [You are] so patient and personable with me! You guys always do a bang-up job for us!
    B. Murphy
  • 5 out of 5 - Love you guys!
    Smith and Wells PC
  • 5 out of 5 - I value your services and the employees who provide them!
    R&N Accounting
  • 5 out of 5 - EVERY TIME Nicholas steps up to assist is timely, effective, and very courteous.  EVERY TIME.
    Advanced Enviro Solutions
  • 5 out of 5 - Super, prompt, courteous help. Thanks!
    K. Mathews
  • 5 out of 5 - Very quick and responsive assistance!
    The Halperin Law Center, LLC
  • 5 out of 5 - Jacob was very prompt, professional and as usual the issue was resolved and we are back in business!
    Home Integrity Home Inspections
  • 5 out of 5 - As always, your service was outstanding. Emma was easy to work with and she did an outstanding job of resolving our email format problem. She was attentive to our concerns and promptly set to work to resolve our problem. She did a great job to resolve the issue and was very easy to work with. We were very pleased with her professionalism and will be renewing our service contract on our desktop and laptop this week. Thanks for the continued ourstanding service and Emma's outstanding support.
    F. Robertello
  • 5 out of 5 - Kelly is the very best. He as able to save my Quick Books which saved me lots of money and time. Thank you,  I appreciate your support.
    Cheryl Fornash Jewelers
  • 5 out of 5 - Nicholas is AWESOME!!!! I always get a phone call within minutes of sending an email. Everyone is very patient when it comes to helping some of us "less-than technologically inclined".
    Cullops Import
  • 5 out of 5 - AS ALWAYS response was efficient & professional.  Turnaround time on an URGENT message from me was just minutes.
    Tug Express
  • 5 out of 5 - Everybody at Cloud responds asap.
    Chad Foster & Associates, LLC
  • 5 out of 5 - The problem was an urgent one, holding up production, and Nicholas was able to quickly correct the problem remotely [so that] we could finish a project due in the morning.
    Episcopal Church of the Redeemer
  • 5 out of 5 - Everything seems great and I would like to thank the techs for their dedication and extra effort to come to my home and help me. Cloud has been great.
    K. Lowrey
  • 5 out of 5 - It is very important to be able to talk to a live person! Nicholas was quick to answer the phone the other morning. He had Kevin call to set up a time when he could work on our computers to resolve the issues. We appreciate the prompt service you gave us.
    B. Garner
  • 5 out of 5 - Top notch service!!! I called when it appeared I had a virus that hit the computer. Cloud responded and took care of it immediately. Highly recommend their service to anyone. Thanks Cloud!
    R. Arute
  • 5 out of 5 - I LOVE my new computer.  Thanks for making the decision on its purchase easy for me.  Please order a second power cord for me to keep plugged in at the office. And, let me know when I may return the favor and give you - or someone for whom you care - the same great service that you gave to me. Thanks, and have a fabulous week-end.  
    D. Moeller
  • 5 out of 5 - Adam was very helpful and thorough.
    V. Abel
  • 5 out of 5 - As long as I have a computer, Cloud [Managed Services Group] will be my service provider.
    P. Stein
  • 5 out of 5 - I really appreciate prompt attention and follow up.
    E. Ternes
  • 5 out of 5 - Kelly was knowledgeable, efficient and handled my request with great speed. Thank you.
    N. Paradiso
  • 5 out of 5 - Great job.
    Caston Studio
  • 5 out of 5 - The guys are very prompt responding to all of our issues and always professional.
    Smith and Wells PC
  • 5 out of 5 - Thank you for a prompt response!!
    Clinical Alternatives
  • 5 out of 5 - As always your help is greatly appreciated.
    South River Dentistry
  • 5 out of 5 - You guys have always taken care of all our computer needs so well.
    VVMA, Virginia Veterinary Medical Association
  • 5 out of 5 - Thanks for getting us back so quickly!
    Dave Worrie Team
  • 5 out of 5 -Nicholas did a fine job!
    Subpoenas Plus
  • 5 out of 5 - I am very pleased with my website. The website is professional and extremely easy to navigate. You can bet I will be recommending Cloud to all of my clients. Also…I greatly appreciate what Adam and Kelly do for me on a moments notice.
    R&N Accounting
  • 5 out of 5 - Thank you to the entire staff at Cloud Managed Services Group for setting up my tablet and for my awesome new laptop!! You are all the absolute best.
    Duffield Pet Sitting Services
  • 5 out of 5 - Just keep doing what you’re doing and I’ll keep coming back!
    C. Jones
  • 5 out of 5 - Every time I have contact with the people at Cloud am I impressed and pleased. Thank you for catching the virus on my personal PC and thank you for fixing it on-line while I was at work. You folks really are the best.
    L. Wood
  • 5 out of 5 - The staff members are always helpful and don’t make you feel uncomfortable asking them basic questions. They are always helpful.
    P. Leone
  • 5 out of 5 - Kyle and Kelly were awesome. As a home inspector, they understand I make my living with my laptop so they do their best to get it up & running ASAP. They are a great team!
    Home Integrity Home Inspections
  • 5 out of 5 - Jacob did a thorough job and explained everything clearly. I appreciate all that he did!
    S. Fitzpatrick
  • 5 out of 5 - It is really nice working with Nicholas. He really has been a HUGE help over the past few months!!!
    T. Wise
  • 5 out of 5 - All the guys are great to work with!!
    Glenn Hogue Insurance
  • 5 out of 5 - The Computer Guys are always there for me when I call. They handle the issues promptly and effectively with knowledgeable and courteous techs. Cloud Guys Rock.
    R. Baughan
  • 5 out of 5 - Wonderful customer service as always. We really appreciate all of you!
    Shady Grove Animal Clinic
  • 5 out of 5 - While picking up my PC after it was serviced, I renewed my annual Cloud 24/7 service protection contract thru 9/01/14. Adam and the entire staff do a great job!
    D. Simmons
  • 5 out of 5 - I have used Cloud for a number of years because the staff is remarkably knowledgeable and helpful. This company has really grown and their service has grown with them.
    Wellesley Animal Hospital
  • 5 out of 5 - Great service, as usual. Thanks.
    Creative Contracting
  • 5 out of 5 - As always, Kelly was great.
    Tax Solutions Alliance
  • 5 out of 5 - Kevin & Kyle were a huge help!
  • 5 out of 5 - Adam was extremely helpful when he came to our office. Generally speaking we have been very satisfied with the service we have received.
    Bench Inc.
  • 5 out of 5 - I have had several issues over the past few weeks. They were probably minor but troublesome just the same. I’m so please with the service you’ve provided each time. THANK YOU!!
    M. Utley
  • 5 out of 5 - If I have any problems with my computer I just tell people that “I have to check with my people.” This staff enables me to do my job. Thanks
    G. Jones
  • 5 out of 5 - Wonderful job as usual.
    W. Trumble
  • 5 out of 5 - Thank you for the service call to our office!!!
    Tug Express
  • 5 out of 5 - Kevin is quick, responsive and able to leap tall building (in skills).
    R. Chvala
  • 5 out of 5 - I appreciated the speedy response to my issue.
    D. Barbour
  • 5 out of 5 - The outstanding service from Cloud continues. Thanks to all for the exceptional and quick service.
    F. Robertello
  • 5 out of 5 - Perfect, trouble-free setup. Thanks for yet another job well done.
    The Halperin Law Center, LLC
  • 5 out of 5 - Kevin is such an asset and he is so patient with me. I really appreciate all of your services.
    B. Markham
  • 5 out of 5 - Very knowledgeable and kind people—highly recommend their services!!
    Choice Entertainment
  • 5 out of 5 - Adam rocks!!!! He is patient, understanding of our needs and is willing to go the extra mile to make sure that we are satisfied with the service.
    The Law Office of Debra Corcoran
  • 5 out of 5 - The Richmond guys are great and very responsive.
    Bon Air Hearth, Porch and Patio
  • 5 out of 5 - YOU GUYS ARE AMAZING!
    S. Ringer
  • 5 out of 5 - Always a quick response
    S. Bauer
  • 5 out of 5 - Kevin, thanks for your help. Outstanding!
    C. Baecher
  • 5 out of 5 - Kelly’s efforts to insure that all systems performed up to par after the upgrades were excellent.
    Episcopal Church of the Redeemer
  • 5 out of 5 - THANX!
    C. Davis
  • 5 out of 5 - Cloud brings competence & integrity to the table. What else is there?
    G. Petry
  • 5 out of 5 - Nicholas jumped on the problem right away and cleared  it.  Minimal impact on the day's work.
    B. Carmichael