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The AI-enabled managed helpdesk for enterprise IT organizations to delight users and drive organizational productivity.
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Self-learning conversational AI that can help users across all of your support channels.
Highly qualified US-based IT helpdesk agents to triage and escalate requests.
Leverage our helpdesk expertise to guide your team on best-practices, automation, and user experience.
We love our customers—here’s what they have to say about us!
Several years of competent professional service, would recommend to any size business that wishes 24⁄7 IT stability.
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Once again, wonderful service and great job. Kept me constantly updated on progress throughout the entire process.
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Jacob comes out frequently to help our office. He is always friendly, prompt, and quick to take care of any computer issues we are having. We have always had a great experience with Cloud!
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I’ve been using cloud for hardware and support since 2016. Response time is immediate. I have 2 offices, my staff and I are not the best IT informed so it has been great to have these people behind us.
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Very knowledgeable crew, great to work with and most importantly, solve the issues!
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Cloud Managed Services Group are an excellent company to deal with. They are very professional. They respond quickly to any issues that arise.
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Amazing organization! Great people, very knowledgeable, they always go over and beyond to help their customers!
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Whether it is questions about or issues with our server, websites or computers, Cloud always provides excellent service.
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Small and medium-sized businesses have relied on CloudMSG for over 15 years. For each client we strive to provide a seamless IT experience with a positive ROI.
Combined experience
IT management cost savings
Tickets resolved per year
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