We continue to remain open and support our customers during the COVID-19 outbreak. Learn More

CloudMSG background image

Empower employees and customers with

AI-powered support.

Our AI managed services make it easy for enterprises to build the world's best employee and customer support experiences.

Talk to an expert

Our AI managed services makes
supporting users a breeze.

CloudMSG endpoint administration

AI Support Experience

Self-learning conversational AI that can help users across all of your support channels.

CloudMSG endpoint administration

Expert Live Agents

Highly qualified US-based IT helpdesk agents to triage and escalate requests.

CloudMSG endpoint administration

Strategy Development

Leverage our helpdesk expertise to guide your team on best-practices, automation, and user experience.

Learn about our AI managed services

Improve your support experience, resolve user issues in seconds, and reduce costs.

Traditional support model

Slow, reactive user support
Poor user adoption & satisfaction
Expensive MSPs or internal IT
Inefficient manual processes

With Cloud's AI support experience

Auto-resolve 75%+ of issues with AI
Delight users with an intuitive experience
Save millions on support costs
Streamline operations & automate workflows

But don't just take our word for it...

We're proud to serve a diverse set of global customers spanning from startups to Fortune-500 enterprises.

Grant Thorton Logo
The logo of Onduline
The logo of Community Foundation
The logo of Rezilir Health
Proxios large logo
The logo of HeloAir
Grow your business with CloudMSG

Our managed services drive
real-world results and ROI.

Here's the data on how much of an impact our AI support experiences have on IT support and user experience.

70%+

Auto-resolution rate

55-%

Support cost savings

88%

Reduced MTTR (mean-time-to-resolution)

Ready to get started?

Get in touch to talk to an IT expert, or watch our 2-minute demo.

Talk to an expert Watch a 2-minute demo